Privacy Policy

Overview

EdgeWorks Software Solutions ("EdgeWorks", "we", "us", or "our") provides ERPNext implementation, Tally Prime licensing, and Tally customisation services to businesses in Chennai and beyond. This Privacy Policy explains what information we collect when you interact with us, how we use it, and the choices you have.

Information we collect

We collect information that you provide directly to us, such as when you contact us by phone or email, request a quote, or engage us for services. This may include:

• Your name, company name, and contact details (phone number, email address)
• Business information relevant to scoping ERPNext or Tally engagements
• Any other information you choose to share when communicating with us

How we use your information

We use the information we collect to:

• Respond to enquiries and provide quotes for our services
• Deliver, maintain, and support ERPNext and Tally implementations
• Communicate with you about your engagement with us
• Improve our services and how we work with clients

How we share your information

We do not sell your personal information. We may share information with trusted third parties only where necessary to deliver our services (for example, software licensing partners), or where required by law.

Data retention

We retain personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, unless a longer retention period is required by law.

Your choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to ask that it be deleted, subject to any legal or contractual obligations we may have.

Contact us

If you have any questions about this Privacy Policy, please reach out to us at satheesh@edgeworks.co.in or call 95973 32222.